Refund policy

Exchange Policy

We have a 10-day free exchange policy, which means you have 10 days after receiving your item to request an exchange.

To be eligible for an exchange, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. You’ll also need the invoice or proof of purchase.

To initiate an exchange, contact us at weamaniindia@gmail.com. Please send the item to: 49/3 Aggarwal Jewellers, The Mall Road, Shimla, Himachal Pradesh (171001).

Once your exchange request is accepted, we’ll provide you with a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.

For any questions about exchanges, please reach out at weamaniindia@gmail.com].

Damages and Issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or incorrect. We will address the issue promptly.

Exceptions / Non-Exchangeable Items
Certain items cannot be exchanged:
- Custom products (e.g., special orders or personalized items)
- Hazardous materials, flammable liquids, or gases
- Sale items and gift cards

If you’re unsure if your item qualifies, please contact us for clarification.

How to Exchange
1. Submit a Request: Email us at weamaniindia@gmail.com] with your order details.
2. Return the Item: Send back the item after your exchange request is approved. Once we receive and inspect the item, you can make a separate purchase for your desired replacement item, if available.

Refunds for Price Differences
Exchanges are only available for items of the same or higher value than the original purchase. If there is a price difference between the original item and the item you wish to exchange for:

We will contact you to arrange for any additional payment required to cover the price difference.

Please note that exchanges for items of lower value than the original purchase are not eligible for refunds of the difference.

This policy provides clear guidelines for your customers while allowing for some flexibility to meet Amani’s specific needs. Let me know if any further customization is needed!